I'm trying to install VPN but I can't continue with the installation because everything is greyed out or only the AMP is available.

Mac OS X 10.10.4 and Cisco AnyConnect Are there known issues or changes needed with Mac OS X 10.10.4 and the AnyConnect client? Specifically have upgraded Mac to latest 10.10.4 release and see issues with AnyConnect client 3.1.05170, where the connection fails after authenticating at the command line (or before completing 2FA with the GUI client).

This happens when there is a previous installation of VPN on your machine.
First check if it is still installed:

Manually installing myVPN Cisco client Connecting to myVPN service Disconnect from myVPN service Apple Mac OS X 10.9 and above To manually install the myVPN client on Apple Mac OS X 10.9 and above, please follow the instructions below. Zip downloads for mac windows 10. Aug 30, 2019 In macOS Catalina 10.15.x and later, the operating system will no longer support execution of 32-bit binaries, which are included in HostScan packages 4.3.x and earlier. As a result, AnyConnect Client end-users who attempt to connect from macOS Catalina to a Cisco Adaptive Security Appliance (ASA) head-end that runs HostScan package 4.3.x.

From the Finder go to the Application folder.
Look for the 'Cisco' folder and open the folder
Then double click on 'Uninstall Anyconnect' start uninstall process
Follow instructions to uninstall VPN program
Reboot

If nothing is there here is the procedure for manually uninstalling the AnyConnect client:

Run the following shell script from the Terminal:
$ sudo /opt/cisco/vpn/bin/vpn_uninstall.sh

You will be prompted for your password. Once you enter it, just follow the steps and reboot.

If you are still having problems try this from the terminal.app and reboot:

sudo pkgutil --forget com.cisco.pkg.anyconnect.vpn

Here is a more detailed page for assistance.

Keywords:	AMP gray grey greyed click clickable MacSuggest keywords	Doc ID:	63520
Owner:	Debbie F.	Group:	University of Illinois Technology Services
Created:	2016-05-19 13:16 CDT	Updated:	2018-04-23 11:23 CDT
Sites:	University of Illinois Technology Services
Feedback:	246CommentSuggest a new documentSubscribe to changes

This article refers to the Cisco AnyConnect VPN. If you're looking for information on the Prisma Access VPN Beta that uses the GobalConnect app, see: Prisma Access VPN Beta Landing Page.
If you're not sure which service you're using, see: How do I know if I'm using the Cisco AnyConnect VPN or the Prisma Access VPN Beta?

Q: How do I uninstall Cisco Anyconnect VPN Client on Mac OS X?

Answer

If the application is still installed do this:

From the Finder go to the Applications folder.
Look for the Cisco folder and open it
Then double click on Uninstall Anyconnect to start the uninstall process
Follow instructions to uninstall VPN program

Here's the procedure for manually uninstalling the AnyConnect client from a Mac OS X system.

As root, run the following shell script from the Terminal:

Cisco Anyconnect Mac Os Client

You will be prompted for your password. Once you enter it, just follow the steps

If you still having trouble and/or the new Cisco Anyconnect installation complains that you have a version installed, follow these steps:

Cisco Anyconnect Mac Install

Enter these commands to clean out the old Cisco VPN kernel extension and reboot the system.

Cisco Anyconnect Mac Os X Keychain

If you installed the Cisco VPN for Mac version 4.1.08005 package, enter these commands to delete the misplaced files. The deletion of these files will not affect your system, since applications do not use these misplaced files in their current location.

Enter these commands if you no longer need the old Cisco VPN Client or Shimo.

Finally this.

Cisco Anyconnect For Mac Os X